Diaper warranty information
- Snaps: Lifetime
- Elastic: 6 months
- Sewing Defects: 60 days
Problems with fit, leaking, repelling or detergent residues are not covered by our warranty and will not be replaced.
Diapers are typically washed every couple of days. Like any frequently washed item, they will eventually wear out. While we make our diapers as durable as possible, we cannot guarantee that they will last through more than one child. It is likely that they will last through multiple children if washing instructions are followed and diapers are used in a good-sized rotation.
It is important that diapers are well rinsed and do not have an ammonia smell after the baby wets this is caused by detergent not being rinsed out. This may cause elastic to wear out faster, not to mention the possible cause of rashes on your baby.
If you believe your diaper/diapers have a defect and they are still under warranty, please contact us. All warranty requests must have a proof of purchase receipt. Defective diapers will be replaced or repaired at our discretion.
Please note, that we will not handle diapers that are not clean and free from odors.
Lifetime snap guarantee
Our snaps are guaranteed for the life of the diaper, should a snap or the material around it wear out we will repair it and ship it back to you.
If the diaper was purchased six months ago or less and you have a proof of purchase you can send a copy of the proof of purchase and we will send you a prepaid postage label to ship the diapers back for repair.
If the diaper was purchased over six months ago or you do not have a receipt we can still repair the diaper, just ship the diaper to us in a large envelope and we will repair the diaper and cover the cost of shipping back to you.
Please be sure to include your return address so we know where to send the diaper once it is repaired.
One diaper can be mailed for $1.94 within Canada as long as it is in a large envelope that isn’t thicker than 2.5 cm.
**Important** Please remember to include your return shipping address so we can return the diaper to you.
Send snap repairs to:
1650 St-James street
Winnipeg, MB R3H 0L3
AMP diaper sprayer One Year Limited Warranty
Annie Marie Padorie Inc. warrants that its diaper sprayers will be free of defects in material and workmanship during normal residential use for one year from the date the product is purchased. This warranty applies only to diaper sprayers installed in Canada and the United States.
If a defect is found in normal residential use, Annie Marie Padorie Inc. will, at its discretion, repair, provide a replacement part or product. Damage caused by accident, misuse, or abuse is not covered by this warranty. Improper care and cleaning will void the warranty. Proof of purchase (original sales receipt) must be provided to Annie Marie Padorie Inc. with all warranty claims. Annie Marie Padorie Inc. is not responsible for labor charges, installation, or other incidental or consequential costs other than those noted above. In no event shall the liability of Annie Marie Padorie Inc. exceed the purchase price of the diaper sprayer.
If you believe that you have a warranty claim, please contact Annie Marie Padorie Inc. Please be sure to provide all pertinent information regarding your claim, including a complete description of the problem with images, the date the product was purchased, from which retailer the product was purchased. Also include your original invoice.
Annie Marie Padorie Inc. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
This warranty is to the original consumer purchaser only, and excludes product damage due to installation error, product abuse, or product misuse, whether performed by a contractor, service company, or the consumer.
Never use cleaners containing abrasive cleansers, ammonia, bleach, acids, waxes, alcohol, solvents or other products not recommended for chrome. This will void the warranty.